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Privacy Policy

Privacy Policy

Last updated on September 12th, 2017

At Superior Learning, Inc. ("Superior Learning" or "we"), your privacy is very important. The purpose of this Privacy Policy is to help you understand how we collect, transmit, and store information about our users. This Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the site after the effective date of this document constitutes your acceptance of this Privacy Policy.

A. Information We Collect

In order to help you get the most out of our service, we collect user submitted personally identifiable information when you use the site. We only ask site users to submit the minimum amount of information necessary to use our service. Such information may include your name, password, postal code, email address, and phone number for communication purposes. Information may be submitted to the Superior Learning website or via phone or email when communicating with a Superior Learning representative. For students and parents, we may collect information related to your documentation of and payment for tutoring sessions. For tutors, we may collect your Social Insurance number for tax purposes or to complete a background check. As detailed in the "Data Transmission and Storage" section below, we use Secure Socket Layer (SSL) encryption on any page of the site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system.
We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.

B. Data Transmission and Storage

We are highly committed to keeping your information private and secure. We use industry- standard 128-bit SSL encryption when collecting and transmitting your information through the
system. Once information has been collected, we encrypt sensitive data in our database for added security. Superior Learning also uses firewalls and hardware monitoring across our system to protect against unauthorized access.

C. Payment Details

All online payments take place via PayPal, a global leader in online payment solutions. We never collect any of your financial information, including your credit card number, expiration date, and address information associated with your financial account.

D. Use of Cookies

Superior Learning uses cookies to help create a better user experience. A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer’s hard drive. Superior Learning uses cookies to better customize your experience on the site based on user attributes like your location and account preferences. No personally identifiable information is stored in our cookies. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of Superior Learning services that require cookies.

E. Information Sharing

Superior Learning shares a minimum amount of information between tutors and students in order to facilitate the arrangement of tutoring sessions. Superior Learning does not disclose or sell your personally identifiable information without your consent. We reserve the right to release non- personally identifiable information collected in aggregate, however.

F. Minors (age 13 and under)

Superior Learning does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Superior Learning. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information
removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, only take place in 'a supervised setting.'

G. Legal Requests and Business Transfers

Superior Learning may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service. In the event of a change in control of Superior Learning's business, personal information may be exchanged as part of a merger, sale, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

H. Your Security

Please help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Superior Learning at [email protected] for additional assistance.
Superior Learning may send you email communications periodically detailing new features or promotions on the site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account,
please contact us.

I. Privacy Policy Changes

Superior Learning reserves the right to change this Privacy Policy, from time to time, due to modifications to the site’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active user of the site.

G. Contact Information

Should you have any questions regarding this Privacy Policy, please send us an email at [email protected] and we will gladly assist you.